Privacy Policy
Effective Date: 8 October 2025 Last Updated: 8 October 2025
1. Who We Are
This Privacy Policy explains how B-leaf Healthcare Ltd, trading as B-leaf Healthcare (“B-leaf”, “we”, “our”, or “us”), collects and uses personal information.
Company Name: B-leaf Healthcare Ltd Trading Name: B-leaf Healthcare Registered Office: 154 Valley Road, Carlton, Nottingham NG41NA, United Kingdom Website: https://b-leaf.healthcare Contact Email: darrenstarbuck@b-leaf.healthcare
We are registered in England and Wales and regulated under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We also comply with South Africa’s Protection of Personal Information Act (POPIA) for customers based in South Africa.
2. Scope of This Policy
This Policy applies when you:
· browse or interact with our website;
· contact us or subscribe to updates; or
· use our website’s features that rely on cookies or analytics.
B-leaf Healthcare does not collect or process personal, payment, or medical data for orders or prescriptions. All ordering, eligibility checks, and payments are handled via the Dr Green DApp platform, which operates separately and has its own Privacy Policy.
3. The Dr Green DApp Platform
When you proceed to make a purchase or complete an eligibility questionnaire, you will be redirected to the Dr Green DApp, operated independently by Dr Green.
· Dr Green collects and controls the data required to process orders, payments, and medical information.
· The B-leaf Healthcare does not access, store, or control this data.
· Dr Green acts as a separate data controller and is solely responsible for compliance with data protection laws.
Before redirection, you will see a pop-up explaining that you are leaving our site and that Dr Green’s Privacy Policy will apply.
4. Information We Collect
B-leaf Healthcare may collect limited personal data directly from you, including:
Category Examples Source
Contact Details Name, email address, phone number When you contact us or subscribe
Website & Technical
Data IP address, browser type, pages visited, device type Cookies and analytics tools
Marketing Preferences Newsletter opt-in/out status Direct from you
General
Correspondence Any information you voluntarily provide Contact forms or email
We do not collect medical or payment data — this is handled by Dr Green.
5. How We Use Your Data
We use your data to:
· respond to enquiries and provide information;
· send newsletters or updates (with consent);
· improve our website and user experience;
· ensure website security and prevent misuse; and
· comply with legal and regulatory obligations.
We do not use your data for automated decision-making or profiling that has legal effects.
6. Lawful Basis for Processing
Our processing of personal data is based on one or more of the following lawful bases:
· Consent – for newsletters, marketing, and non-essential cookies.
· Contractual necessity – where you contact us about services or pre-contract information.
· Legitimate interests – for site operation, security, and analytics.
· Legal obligation – to comply with record-keeping and regulatory requirements.
You may withdraw your consent at any time by emailing:
darrenstarbuck@B-leaf.Healthcare.
7. Cookies and Analytics
We use cookies and similar technologies to:
· enhance user experience and remember preferences;
· analyse traffic and website performance;
· monitor security and prevent abuse.
Non-essential cookies are used only with your consent. You can adjust or withdraw consent at any time using our cookie banner or your browser settings.
8. Data Sharing
We may share limited data with:
· website and IT service providers (e.g. hosting, analytics);
· regulatory bodies if legally required; or
· advisers and professional partners for legitimate business purposes.
We do not sell or rent personal information to any third party.
9. International Transfers
We primarily store data within the UK.
If we transfer data outside the UK (for example, through analytics tools or cloud providers), we ensure that appropriate safeguards such as standard contractual clauses or adequacy regulations are in place.
10. Data Retention
We keep your data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.
Once no longer needed, data is securely deleted or anonymised.
11. Your Rights
UK Residents (UK GDPR)
You have the right to:
· access, rectify, or erase your personal data;
· restrict or object to processing;
· request data portability; and
· withdraw consent at any time. You can complain to the Information Commissioner’s Office (ICO) at http://www.ico.org.uk.
South African Residents (POPIA)
You have the right to:
· be informed about data collection;
· access or correct your data;
· object to processing or request deletion; and
· lodge a complaint with the Information Regulator (South Africa) at http://www.justice.gov.za/inforeg/.
To exercise your rights, please email: nextwavegoodsltd@gmail.com
12. Security
We implement technical and organisational measures to safeguard data, including:
· encryption and secure hosting;
· restricted access and staff training;
· regular review of systems and vendors.
While we take every reasonable step to protect your data, no online service is entirely risk-free.
13. Links to Third-Party Sites
Our site includes links to third-party services such as Dr Green’s DApp. Once you leave our site, we are not responsible for the privacy practices or content of those third parties.
We recommend reviewing their Privacy Policies before submitting any data.
14. Changes to This Policy
We may update this Policy periodically.
Any significant changes will be posted on this page with a new “Last Updated” date.
15. Raising Complaints with Supervisory Authorities
If you have concerns about how we handle your personal data, you are entitled to lodge a complaint with your national data protection regulator.
For UK residents, this is the Information Commissioner’s Office (ICO). You can visit their website for guidance or submit a complaint online at: https://ico.org.uk/make-a-complaint/.
For South African residents, you can contact the Information Regulator (South Africa) for advice or complaints at: https://www.justice.gov.za/inforeg/.
We encourage you to contact us first to address any concerns, but you have the right to escalate your complaint directly to the relevant authority at any time.
16. Contact Us
If you have any questions or complaints about how we handle your data, please contact:
B-leaf Healthcare 154 Valley Road Carlton Nottingham NG41NA , United Kingdom
darrenstarbuck@b-leaf.healthcare